Trade in Ingram micro

[Hursty045]

Has anyone else had issues with Ingram denying receipt of the phone even with proof of delivery three customer service were no help at all and after 2 days of trying to contact Ingram with no luck I've turned to hear in the hopes someone can help

[KateS]

Hey @Hursty045.

Welcome to the Three Community.

I'm sorry to hear you've had trouble getting in contact with Ingram.

I'd suggest sending an email to threetradein@ingrammicro.com including your tracking ID, proof of delivery and your order details.

Thanks,
Kate