Unable to purchase new data pack

[Hogga99]

Can't purchase new data pack even though my last one ended 4 days ago 

[PeteG]

Hello. 

That's not so good. Are you still having the issue? What happens when you try to add it? 

Pete.

[Hogga99]

Still having the same issue it says I already have a order in process so get in touch but can't speak to anyone via phone call and can't get on to online chat using internet with no data 

[Hogga99]

Still having the same issue it says I already have a order in process and need to contact customer service but can't talk to person on the phone and can't get on online chat with no data