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on 03-27-2024 09:51 PM
Hi I have downloaded the three plus app and tried to register but every time I enter my details it freezes and kicks me out.
can anyone help?
thanks
nikki
on 03-28-2024 10:15 AM
Not worth the bother frankly.
When I tried to register for the new 3 app, it says my e mail [that I registered with 3 years ago],isn't registered.
So you proceed to enter it as a "new" user, and app says it's registered, so it stops me proceeding.
Computer says no😩
on 03-28-2024 10:53 AM
Same here! Paddiewack says stuff it.
on 03-29-2024 03:35 PM
Hi @Paddiewack,
I think I recall you mentioned some issues with Three+ a few weeks back and that you registered a Broadband SIM instead? Did that sort it, or are you still having trouble with this?
Thanks,
Jonathan
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on 03-29-2024 04:20 PM
No! I’m back to square one with being unable to log in on either of my two numbers so I’ve now deleted the app and I’m fine with that.
on 03-29-2024 03:31 PM
Hi @Geluk,
Are you having trouble with the Three+ service, or your My3/Three App account?
Thanks,
Jonathan
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on 03-29-2024 03:29 PM
Hi @Nixxidee,
Did you previously use the same phone number with Three+ in the past? Either porting the number out and back in? Or moving it between PAYG/Pay Monthly?
Thanks,
Jonathan
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