Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Monthly usage

Is there a way I can check my average data usage? I can't see it anywhere and need to know how much data to go for when selecting my new plan

Lmac1 by Fledgling
  • 1326 Views
  • 3 replies
  • 0 likes

Mt biil

  So you put Roaming on me, I've been in the UK for so long, what kind of Roaming do I have to pay for?   I spoke with you in September and the correct invoice arrived a month later, 33 lire you want and 45 lire roaming  

Hila by Fledgling
  • 676 Views
  • 1 replies
  • 0 likes

Cannot get PAC code

I'm trying to get my PAC code. Have talked to support and they say they cannot give it to me "for technical reasons". When I generate it in my account it's just blank - I need this number ported out - what can I do?

Manage Multiple Numbers in My3

HiI called 3 and asked them how I can manage my 5 contracts in one place  they told me My3 I have created an account but am unable to add my other Numbers, on line help told me I would need a email per number this dosent work either, please can you h...

MazdaD by Fledgling
  • 883 Views
  • 1 replies
  • 0 likes

Want to cancel my contract

I have a three 5g hub with unlimited data on a 2 year contract.Everything was going fine until 2 months ago 1 year into the contract when other nothing was able to connect to the internet or the speeds were that slow even google homepage took over a ...

Reeceh12 by Fledgling
  • 1000 Views
  • 1 replies
  • 0 likes

Best solution Smart watch pairing plan not available

Hello I’m new to 3. I’ve ported my number across and signed a 12 month plan so I can add my Apple Watch. I was told after setting up the plan I would need to add the smart watch pairing plan but it’s not available. I was told I could contact customer...

Set up voicemail

Hi How can i set up my mailbox to listen to a voicemail i have recieved without recording my name or a person greeting?Thanks

Leena13 by Fledgling
  • 15762 Views
  • 3 replies
  • 0 likes

unable to register / login my3 using new email

my partner is unable to register my3 app after updating the new email with Three agent. but we're still getting this error on app "Those details have already been used to register. Get in touch with us for details" but still we can't login with new e...

Arsh1 by Fledgling
  • 1760 Views
  • 3 replies
  • 0 likes