Upgarde after 90 days

[Faithlyn84]

I was told when I got 2 sim only deals out I be able to upgarde before Xmas so on the 22 Dec I was told I can't till 26th December so I contact them on boxing day then be told I can't till today 27th December and now today I been told tomorrow. I have been given wrong info over 3 times now is this normal as if this happen tomorrow I thinking paying the last month's I have to leave 

[sc1999]

Please be a little more specific. What upgrade were you expecting?

[Faithlyn84]

I was told after 90 days I could upgarded to a handset but everytime I called on day they said they say following day been 3 times in total 

[sc1999]

This post may help as it includes a moderator's reply

3 SIM Only 90 Day Upgrade - Three Community - 5646

[Faithlyn84]

I was told after 90 days I could upgarde to a handset but when I rang on the day they said they say the following happen 3 times so far not including today where they told me contact tomorrow