Upgrade

[Jess_K]

My contract finishes at the end of October. I’m eligible for an early upgrade but the deals Three are offering on iPhone 13 are out of my budget. I found an iPhone 13 on fonehouse.co.uk that is only £4 more per month than I’m paying now but it’s 300GB of data instead of unlimited. I can’t find this on Three’s upgrades. If I get the phone from Fone House instead of Three will I keep the same number?

[PeteG]

Hello, Jess. 

If you take the deal from a 3rd party website, it isn't processed as an upgrade, but as a new connection. This means it'll have a new phone number on it. There currently isn't a way to move a phone number from one account to another, so you would need to transfer your number out to a PAYG account on another network, then transfer the number back into the new account on Three.

Pete.