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What is it that keeps you loyal to Three?

RossiBird46
Fledgling

I’ve been with Three for over 12 years.  I’m actually due to renew my contract in a few weeks and for the first time, I’m actually considering switching to another network.  

I’m a creature of habit and I think I’ve stayed with Three as it seemed more convenient than switching, but now it does seem that there are more competitive offers and “perks” available with other providers.  There used to be an app called wuntu, which was ok, but items went out of stock within minutes of release.  This was then replaced by the current Three+ reward app which I now use, and while I use the Uber eats discount most weeks, I haven’t used any of the other offers. 

There is no reward for loyalty with Three it would seem. When it comes to renewing my contract, the best they will ever offer is to match a current deal available to new customers. I find this a bit frustrating. 

So, what keeps you loyal to Three? 

32 REPLIES 32
Tinkerbell01
Fledgling

I have been with Three for about 15 years. I have found that customer service is good. I have been unhappy with my Three service due to Network problems and they have worked hard to resolve them. 

mistyday
Fledgling

worldwide Roaming. Once this is removed my loyalty will probsbly wane

Szabolcs_Sz
Fledgling

" Three / 3 "

- The most potential mobile network in United Kingdom !

 

Celestial
Fledgling

I've been with 3 for more than 10 years because everytime i renew my contract 3 usually offers me several promotions to save money and to have new elegant mobile phone 

SouthStorm
Fledgling

Call Abroad keeps me with 3. Best add-on ever and no other UK network can match it for international calling.

peterwrzosek
Fledgling

Its the three app its self for me, it just needs a few extras like blocked numbers list for spam calls?

 

tileshabb
Fledgling

I’ve been with Three since I turned 18 and I could get my first phone out. I’m now 22. Personally I’ve never really had any issues with Three… this is why I recommend them to friends and family. 

Lmpottery
Fledgling

I visited Vietnam and was roam free

Tas
Fledgling

Over 13 years and still waiting to receive something for my loyalty. 

Hope it comes soon.

 

I need an upgrade 

sc1999
Local celebrity

Do you ever shop around for a better deal or does 3 offer any discounts when you extend or take out a new contract?