Accounts and services - Get support for Three services

Scam calls from three . Leaving weird messages and the laughing in the voicemail.

Persistent calls from this number claiming to be three. All my bills are paid so it's nothing outstanding I have SIM only deals for me and my daughter. Your going too harsh on yourself by doing this then a weird laugh at the end of the voicemail. I t...

Best solution Complaint update

Where to access complaint update info in 3app

Best solution Data Roaming Charges Applied When Data Roaming Disabled

I have a longstanding phone contract with 3 which includes free Data Roaming in Go Roam countries. Up until now I have been billed fairly for any use outwith my contract. However on a recent trip to Morocco, not a Go Roam country I disabled Data Roam...

Best solution Paid last months bill twice

I was sent an email saying that I needed to pay last months bill. I mowed the payment. So paid it online. And today it has come out of my account again on my direct debit. can we please resolve this many thanks

Roaming in Australia

My partner has a Doro 8100 that simply wouldn’t roam in Oz. The same model worked fine last year but apparently they stopped doing software updates so it would not work. Was told to purchase a new phone. So, new Mororola Moto G05 purchased. Text ...

Could not use data once data allowance reached

HiI have a 4GB data plan on my account which I don't think I've ever reached before until this past month. Once I hit the 4GB, I didn't seem to be able to use data over 4G - all of my apps were telling me I was not connected to the internet. This hap...