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Conversations

'One month unlimited data boost'

How long does it take for the 'one month unlimited data boost' to become active? I've paid the money and yet my account hasn't been updated and my phones still not working.Any help would be greatly appreciated! 

sparrow by Fledgling
  • 132 Views
  • 2 replies
  • 0 likes

Direct Debit from PSN

HiIve had a direct debit come out of my account today for a larger amount than usual.  On contacting three they have said its for a PSN charge on my daughters phone. She is adamant she hasnt bought anything.  Three have told me to contact PSN directl...

45 per cent discount new year offer

Hi! Just got a phone call from three saying I am eligible for 45 percent discount on my contract for 12 months. They sent me few codes on my phone,and email, they had acces to all my details. But they sent me an email with a link to change my pasword...

Dumi by Fledgling
  • 142 Views
  • 1 replies
  • 0 likes

Impossible cancellation

Why is it IMPOSSIBLE to simply cancel a three contract? I spent 2 hours on the phone and live chat on 17 November 2024. I was passed from pillar to post, hung up on, had live chats dropped mid sentence to the point where I ultimately gave 30 days not...

ANGRrrrY by Fledgling
  • 149 Views
  • 2 replies
  • 0 likes

PAC/STAC HELP

I had a three contract in my mother's name, which has now ended, ive recently taken a three contract out in my own name and I want to transfer the number over onto my contract how do you transfer a three number to a new three number? 

Abproc92 by Fledgling
  • 155 Views
  • 2 replies
  • 0 likes

Fraud

How do I get my stolen money back from these crooks if they refuse to speak to me? 

Jobby by Fledgling
  • 134 Views
  • 2 replies
  • 0 likes

Incorrect billing

I’ve cancelled my paramount plus subscription it still being charged for it. Not to mention the paramount plus service/my account has stopped so although I’ve completed the forms to cancel it twice I’m being charged for it after the second month of c...

TasG by Fledgling
  • 107 Views
  • 2 replies
  • 1 likes

Why don't I have a December bill?

I got a message on 22nd Dec saying I was at 85% of my data and another message today (29 Dec) saying I've used 100% of my data.My billing dates are around 26 of each month so my data surely should have reset? I can't have used 100% data in 2 days? I'...

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