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Best solution Paid last months bill twice

I was sent an email saying that I needed to pay last months bill.    I mowed the payment.   So paid it online.    And today it has come out of my account again on my direct debit.  can we please resolve this many thanks 

Roaming in Australia

My partner has a Doro 8100 that simply wouldn’t roam in Oz.  The same model worked fine last year but apparently they stopped doing software updates so it would not work.  Was told to purchase a new phone.  So, new Mororola Moto G05 purchased.  Text ...

Derko by • Fledgling
  • 216 Views
  • 2 replies
  • 0 likes

Could not use data once data allowance reached

HiI have a 4GB data plan on my account which I don't think I've ever reached before until this past month. Once I hit the 4GB, I didn't seem to be able to use data over 4G - all of my apps were telling me I was not connected to the internet. This hap...

jambon by • Regular
  • 402 Views
  • 5 replies
  • 0 likes

Why cant i log into my account???

I'm trying to log into my account, with the correct credentials. I logged in fine 3 hours ago. Now i keep getting this error code: a7b94965-579f-4e3b-aI changed my password and it still doesnt help, i get logged in and then my account fails to load. ...

FI by • Fledgling
  • 391 Views
  • 3 replies
  • 0 likes