I have a problem, it tells me I have to pay.
I received an email from you saying I have to pay, but I have all my payments up to date.
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
Three + locked me out after porting in number
Hi all,I changed from one three contract to another (not upgraded), so had to port out and in my three phone number to keep it. Now I have my number back on the new sim, I cant log into the Three + app or register a new account, even though my number...
S25U Trade-In Quote £468 but when I get envelope to send mobile phone in, £348
I just recently purchased my S25 Ultra through the promotion page and the trade in quote clearly states the value with offer as being £468.SO I go to the trade in page to check the Ts&Cs...and get this...I then get my prepaid envelope that gives me ...
upgrading phone with watch contract
Hi, I am looking at upgrading my phone that ends this month, but I have a watch contract linked to it that doesn't end until September. If I upgrade my phone now, I am assuming my watch will still work as normal as it is linked to the account rather ...
Adding a 2nd number to my online account.
Hello,I have a Three online account and recently I purchased another sim card from Three network. How do I add the new number to my existing 3 network online account?
Bank details
On my account I can see the details of three bank accounts listed.i want to delete the two accounts that I don’t want three use but customer services cannot grasp this and keep pointing me back to the add direct debit page. please help
Still waiting for a replacement handset (3 weeks and counting )
Upgraded to new iphone 16Arrived on 14th January damagedRequested the same day a replacement phone but 3 weeks later nothing despite chasing every day and having to listen to …we don’t have stock…back end team not responding…logistics team not respo...
Scam calls
Has anyone received calls where the screen is showing " Sweets for you " yet when you answer it's someone claiming to be from Three. There is actually a web page for sweet shop with same name and number. 01*********
Fraud: Fuse Forge Games
Since November 2024 three has been adding to my monthly payment amount so when I went to their office to complain I was told it was cos of fuse forge game I signed for. I never signed up for any game this sound so ridiculous and fraud to me cos when...
App stating my bill is overdue
Hiya, wondering if anyone else has had this issue. I’ve just logged into my Three app and along the top of the screen it says my bill is overdue and that it was due on the 20th January. I’ve had no correspondence from Three to confirm this, but reali...
