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Help

Hi there I have just received my WiFi’ box and it’s not working my daughter has got the SIM card stuck in it 

Garbled phone calls from Three

Was called several times today but couldn’t understand a word being said mainly due to background noise and other voices. Who can I speak to to ask what it was about. Please no chat it.

GO1 by • Fledgling
  • 239 Views
  • 2 replies
  • 0 likes

Is this a scam?

I've just got a phone call from 07*** ****** claiming to be from Three offering 40% off of my bills for a year. Is this legitimate or a scam?

Ingrid by • Fledgling
  • 185 Views
  • 1 replies
  • 0 likes

update my name

Hello, I created my account without my names by mistake, now I need to update it with my names so I can make a purchase

Cant see "Order eSIM " option

as an existing customer Ive just upgraded to an Unlimited Data plan and want to order an Esim. I am following the instructions on both the app and My3 but both see to go into a loop with no option to either order a replacement SIM or eSIM. Any sugges...

Three plus presale

HiI logged into 3+ this morning for Taylormania, Aberdeen presale. I clicked to claim code, received and error message and the app restarted. Now when I click on it says I have already claimed the code and it should be in "available codes" but it isn...

Three or scammers?

So I upgraded my phone this morning online and have had multiple calls since saying they are calling from first time “three” then another call saying “three mobile network”. They said they want to talk about changes to my account and asked for person...

ShazUK by • Fledgling
  • 361 Views
  • 2 replies
  • 0 likes

Email address not showing in account info.

Having trouble upgrading online, when it comes to checking out and confirming my details the email address field is empty and I am unable to enter any email address and so I am unable to continue.My account info also does not show my email address. H...

246dbo by • Fledgling
  • 349 Views
  • 3 replies
  • 0 likes