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Why won't my data reset

alanslost1
Fledgling

My should reset to 12 GB on 12/6/24 but I have no data my bill has been paid 

2 REPLIES 2
KateS
Community Support Team
Community Support Team

Hey @alanslost1,

I'm sorry to hear you've experienced a delay with your allowances resetting.

Did you reach out to our Customer Service teams as suggested by @MZone? If so, did they manage to get this resolved?

Thanks,
Kate



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MZone
Maestro

Please contact Customer Service team to look into this further.