Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I had a Three pay monthly contract. I got a PAC code and started a new Three pay monthly contract through fonehouse. I used the PAC code and my original mobile number got disconnected. However, the transfer didn't go through because I didn't realise ...
Hi my SIM stopped working and my account status marked as active on my online account. Please tell me why.
TO THREE SUPPORT STAFF AND WARNING FOR OTHERS WHO MAY BE EXPERIENCING THE SAME ISSUES...I have been having horrendous problems with all admin aspects of the service for more than the last week - since you updated your systems! Can't login to the app,...
Currently in Devon in area with no 3 cell service.Can't log in on phone or laptop, which both have working broadband, as 3 only allowsSMS for 2FA; why no alternative of sending it to one's registered e mail address?
Hi I Received a text yesterday saying that my direct debit hadn’t gone through. please log in and make payment or services will be suspended. I can’t access the app and it doesn’t recognise my phone number or password now. I have to re-register with ...
I have both phone and fixed wireless access on Three. Both were migrated to the new IT system during last weekend. On Monday, I could re-register my phone account with My3, but as I use the same email address for the fixed wireless access account (it...
Backstory: I got a text from 3 to say my direct debit hadn't gone through and to contact them or check my account. It has not been changed/amended in years so no reason for this and so I called my bank to say 3 haven't requested it (issue 1 but not t...
I'm having an issue trying to cancel a smart watch pairing addon.. theres nothing in my account that allows me to cancel it and after numerous online support chats they seem to not be able to cancel it also?
How does one get rid of two factor identification? I manage my mother's affairs as attorney and need to log in to see her bills. She cannot "do" text messages; most of the time she cannot actually make or receive calls on her mobile - but it is a sec...
Having an issue with My Samsung galaxy watch 5 LTE and setting up a Smart Watch Plan.I started the setup process and all was going fine and it said "Setting up service". I went to bed and in the morning I went back onto it and it said Unable to start...
