2nd day after the recent system update, and I'm still facing issues.
Initially my data add on was gone on my balance, which forced me to top up because I needed to use the phone.
Last night I found the add-on date was back on my balance and naively assumed it was all sorted. Nope, by the late afternoon, I could not access to data any more, and when I checked my balance, they used up the top up instead of data add on. I still cannot use the data add on, and I fear to top up either because it will be used up in no time.
Who's going to compensate, 1. lost 3 days from my 30-day data add on and 2. 10 quid top up that was used up for the data use despite the 9 GB left on my add on?
It's frustrating.
