5g hub ZTE mc888 won’t allow WiFi calling

[Rural]

We have recently switched to Three. We switched from the standard broadband to the 5g hub because we are very rural and our highest speed on the line was 5mb. With the hub we are getting the fastest broadband we’ve ever had. But here’s the problem: it won’t allow us to use WiFi calling. We rely on WiFi calling because signal in the house is awful (old house and very thick walls). WiFi calling worked for us before but won’t with this hub. Can anyone help us with this?

[Ika82]

Any updates guys?

we have the same issue. New 5g hub won’t let us do wifi calls, the previous one (4yo) had no issues with it. 
also my kindle won’t connect to the new 5g hub device

[Rural]

Still waiting Three!! 

[PeteG]

Hello.

The issue is still being looked into. As Jonathan mentioned, an update will be provided once there's news to share.

Pete.

[Hagadol]

How long can it take for this to be looked into ?!  I am sure will be on to 6G before this is resolved.

[Hagadol]

Update - For the first time, in the last few hours Wifi Calling is working for me. I would like to recall my earlier post today regarding 6G.  My iPhone has an O2 Sim and it is now working with the Three Hub with regard to Wifi Calling.

[Hagadol]

WiFi Calling showed up on my iPhone this afternoon, though I did not actually place or receive a call. This evening it is not working.

[Hagadol]

I check again this morning and it is working. I did a test call with it. This is my iPhone with an O2 Sim.