Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Best solution Not receiving a returns bag after cancelling my contract in March

Hello.On March 3rd I cancelled my contract within the initial 30 days and was confirmed no payment due and I will receive a returns bag after which my account will be closed. A simple straightforward process for most reputable companies I have dealt ...

ro90882 by Regular
  • 5337 Views
  • 11 replies
  • 3 likes

Best solution Problem downloading some movies from Sky store

HiWe have a ZTE home broadband hub.We are having trouble downloading some movies from Sky store to our Sky+ HD box. It only affects some movies, primarily very new releases or those on pre-order. We had. Sky engineer come and he could find nothing wr...

Unable to return Three 5g Broadband router.

I signed up to the 3 5g Home Broadband on 5/2/23 and picked up the router from a 3 store the following day. Set up was a breeze but over the next 3 weeks the signal became ever more unreliable for some reason, so I contacted 3 customer service by let...

Gary501 by Regular
  • 11576 Views
  • 17 replies
  • 1 likes

4G Rural Broadband Woes!

I have had a Three 4G Broadband contract for over 6 months now and in that time I have probably been happy with the service for about 6-8 weeks.I accept that I do live in a bit of a rural blackspot and as such have an externally mounted directional a...

Best solution 5g vanished from my area of Sheffield

Up to a week ago I had speeds of up to 700 mbps on my Three 5g broadband router. Then suddenly there was no 5g signal at all and the network light on the router was solid blue, indicating 4g availability.Three say coverage is normal in my area (Sheff...

Martin by Fledgling
  • 5369 Views
  • 11 replies
  • 0 likes

Cannot change WIFI settings on NR5103E running b12 firmware

NR5103E on b12 firmware works perfectly with the as supplied wifi setup,, one SSID for both 2.4 and 5 ghz.  I have tried to separate the two bands with different SSIDs and change the 5ghz to a higher channel (100) but any change that I try to apply r...

rtowen by Fledgling
  • 2588 Views
  • 2 replies
  • 0 likes

Change Mifi plan to unlimited

I bought a month to month 10GB plan with a Mifi device. I contacted through live chat to upgrade this to unlimited but was told that this wasn’t possible until the end of the contract (even though it’s a month to month one).When asked if there was an...

Best solution Zyxel NR5103E

My internet connection drops every two hours or so and does not reconnect back until I manually reboot my 5G Hub (I have the Zyxel NR5103E Broadband device). This is quite frustrating as the device is working well and the signals are always strong ev...

MaHeRoV by Regular
  • 19794 Views
  • 21 replies
  • 6 likes

ZTE MC801A ROUTER

The ZTE 5G MC801A router is not fit for purpose, I have just had a free replacement and will see how it performs. The main issue is with online banking apps security

TS by Regular
  • 3683 Views
  • 7 replies
  • 0 likes