- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 07-08-2022 10:09 PM
Just come back from holiday and seeing some weird network issues. When I eventually worked it out, the default router address had changed from 192.168.8.1 to 192.168.9.1
This upset the SkyQ box, which didn't record anything due to 'power failure'. I have some devices that have a fixed IP so I always know where they are.
According the Three earlier today - this can never happen.
I know resetting it would probably take me back, but ideally I would like to know how it happened - even though it is 'not possible'.
Anyone seen anything like this in the past?
Thanks
on 08-23-2024 01:20 PM
This has happened to me today. I can't seem to force it back either. In advanced settings I revert it back to .8 but upon restarting it goes to .9
Device name: H122-373
on 08-25-2024 05:24 PM
Hello.
Devices are given an IP address by the DHCP service on the Hub, it seems strange that it would just start using another range of addresses.
Have all your devices been assigned a new address with the 9? Or just certain ones?
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 07-12-2022 04:37 PM
Hi Pete,
That's a new one to me. I'm making some enquiries to see if we can get any advice/explanation on this one. Is the router still on this new IP, or did it revert back, or did you reset the router in the end?
JonathanB
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 07-19-2022 11:04 AM
Hey Pete,
One other question on this. Which model of router is this? A tech specialist has confirmed this definitely isn't expected behaviour, and not a change we would trigger from the network. If we know which router did this, we might be able to look into it further.
JonathanB
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.