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Mast work ongoing

How long is it going to take for the mast repair in S73. It’s been about four weeks now and I’m still getting we are working on the mast .Signal is going from 4G to 5G  From 1bar to full then off 

Jc48 by • Fledgling
  • 3724 Views
  • 3 replies
  • 0 likes

How Long will KT10 infrastructure upgrade take?

My 5g broadband in KT10 has been virtually unusable for more than two weeks so far, The message on the three network checker, updated every 30 minutes, is always the same & gives no idea when it will be completed & normal service resumed. I called cu...

PlayStation / PS5 / Gaming / Console

Hello just purchased the 5g mobile broadband and my computer and mobile phone is connected to the internet but I’m having issues with connecting the ps5 as well as my streaming (Nvidia steam)box to the internet.  Both have issues with obtaining IP Ad...

Farravi by • Fledgling
  • 32051 Views
  • 11 replies
  • 1 likes

Three 5G Router not Recognising SIM

From CeX, I purchased a used Zyxel NR5103E 5G Wireless RouterOnce it came it had Three branding on it.Setting it up with an unlimited Three SIM card inserted (that allows for use in a router in the T&Cs) results in the wireless indicator light flashi...

Best solution 5G Broadband Availability

I have 4G home broadband at the moment, but am desperate to upgrade to 5g. The 3 website says it isn’t available at my postcode but I’m getting a great 5g signal and speeds on my iPhone both indoors and outdoors, which also has a 3 sim. Anyone know w...

dnh007 by • Fledgling
  • 8491 Views
  • 9 replies
  • 0 likes

Three customer support

I have contacted the support several times about my broadband. All they have done is a remote reset   They have no engineers that can help me apparently 

Help setting up My3 on Home Broadband

I have a mobile broadband data SIM. My number is ***********. I am trying to create a my3 account to check my balance buy I am unable to create an account. How do I check my balance?  

Broadband on and off (intermittent)

Ok I’m going insane. About a week ago or so I noticed problems with downloads to my Sky box, and intermittent wifi… long story short I got a brand new router from 3 sweating that it’ll sort out the issues…. Guess what???Yup, same issue. I’m not sure ...

Pavelds by • Fledgling
  • 5194 Views
  • 6 replies
  • 0 likes

Ongoing outage in Se10

How long will the ongoing 5G maintenance take to bring she service back to normal. It’s been over 7 days with no end in sight and radio silence on updating contract holders. 

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