5g. router address 192.168.9.1

petevick · ‎07-08-2022

Just come back from holiday and seeing some weird network issues. When I eventually worked it out, the default router address had changed from 192.168.8.1 to 192.168.9.1

This upset the SkyQ box, which didn't record anything due to 'power failure'. I have some devices that have a fixed IP so I always know where they are.

According the Three earlier today - this can never happen.

I know resetting it would probably take me back, but ideally I would like to know how it happened - even though it is 'not possible'.

Anyone seen anything like this in the past?

Thanks

JonathanB · ‎07-12-2022

Hi Pete,

That's a new one to me. I'm making some enquiries to see if we can get any advice/explanation on this one. Is the router still on this new IP, or did it revert back, or did you reset the router in the end?

JonathanB

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JonathanB · ‎07-19-2022

Hey Pete,

One other question on this. Which model of router is this? A tech specialist has confirmed this definitely isn't expected behaviour, and not a change we would trigger from the network. If we know which router did this, we might be able to look into it further.

JonathanB

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