cancel
Showing results for 
Search instead for 
Did you mean: 

E5-250MA

jcee
Fledgling

Having just moved from BT fttp to three 5g my lights and sockets won't connect to the 2.4ghz network.  I have a E5-250MA.  I have unmerged the networks. Tried switching off the 5ghz network and leaving on the 2.4ghz network. I have tried using the 2.4ghz guest network but the devices won't connect. Any advise and assistance would be greatly appreciated.

Best solution
Best solution
PeteG
Community Support Team
Community Support Team

I'm glad you managed to get some lights set up. Port forwarding is an option within the Admin page of the Hub. You'll find the log in information on the bottom or back of the Hub. I believe UPnP is enabled by default, so basic automated port forwarding should work with most apps. 

Pete. 



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


View solution in conversation

10 REPLIES 10
JonathanB
Community Moderator
Community Moderator

Hi @jcee,

That's awesome news, thanks for updating the Community with your experiences, hopefully this helps others in the future. 🙂

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.