- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 10-24-2023 07:38 AM
I’ve requested a return bag 3 times in the past month and half and still no return bag and i’m worried now as the 30 day period is over and i don’t want to be charged for something i cannot use. The broadband is cancelled but they still haven’t sent a return bag after saying they would.
on 10-25-2023 01:55 PM
Hi @keedie,
I've sent you some info to get you in touch with some colleagues that can help.
To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 10-24-2023 02:20 PM
Hopefully @JonathanB will be able to assist you.