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Hi, I am an existing customer using NR5103E router, after calling 3 on Friday I today received the new V2 version but there was no SIM included so I took the sim out of the old router and placed in the new one hours ago but internet light is still re...
In a nut shell my router keeps losing its connection to the network and the only way to sort it is to fully turn my router on and off again and ive had todo this everyday and since the network going down last week i now have todo this multiple times ...
helloI’m coming to the end of my 24 month contract with three 5G broadband.I keep seeing posts regarding the return of the router.I purchased the plan in a physical store, where the manager told me how much of a good deal it was because I was getting...
Hi,After months of back and forth with Three CS - the proposed resolution to our daily Wi-FI dropouts was to send out a new router.We've setup the new router and in the 6 hours its been online - we've had 4 dropouts. The only bonus being that the dev...
Posting my very poor experience with Three in case it helps others.Had three 5g broadband for nearly 2 years. It's been fairly reliable (I work from home on the web).On the 22nd of November I lost connection at 7:30am - noticed on the network checker...
It seems my area finally has 5G nearly a year down the line after the branch manager promised we got 5G when we purchased it in store..Service has been ropey throughout the year with 4G, speeds were okay at around 50Mb down, and now to this.It's so s...
I have a Three mobile SIM at the moment, and noticed the other day that I can get an amazing 1.2Gbps download speed on my phone. My VDSL home broadband isn't great, and 1.2Gbps would be a massive improvement, so I was looking into switching to Three...
Hi,I got the 5G broadband with NR5103EV2 hub last week, I’ve had it connected to the network since and haven’t got an IPv6 address on the cellular WAN.Is there anything I can do to get an IPv6 address? I’m currently using the “3internet” APN.
Since Fridays outage my internet speed has gone from sometimes getting speeds of 500 to 600 to if i'm lucky briefly getting 100mbs. Most commonly getting about 20mbs sometimes a lot lower Have factory reset the router and made no difference and put t...
I have had a 5G Hub for 5 weeks and not managed to get a single MB of use out of it. The call centre provided a replacement hub after 2 weeks, then they keep saying to pull the Sim out and put it back in but the Hub sas the Sim isn't recognised and t...
