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on 02-10-2024 08:46 PM
Hi,
I just signed up in store for the 5G Home Hub, but when I got home I saw I was given the ZTE MC888 by the staff inside the store? I saw online this costs around 200 quid but my receipt says £500 for the unit (discounted as I'm bill pay).
I'm starting to think I was given the wrong unit as when I search online is says the 5g Home hub replaced the ZTE? Pretty unhappy as the ZTE doesn't have any ports for antenna either
on 02-11-2024 07:27 PM
Hello.
Yes, the MC888 is the 5G Hub that is now in circulation.
The price of the unit has always been effectively £0 as customers do not retain ownership of the device. Once the plan is ended by customers, the device needs to be returned to Three.
Pete.
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on 02-12-2024 11:31 AM
When did this change? I just joined up 2 weeks ago and got a Zyxel in the post. It seems OK mind.