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Keep getting disconnected with certain apps for a brief moment on 5G and 5G Home Broadband

brett95
Fledgling

I keep getting disconnected for brief moments on certain apps (Morrisons, Ocado, Virgin Money which is the worst culprit, sometimes i can’t login in as it loops forever, ChatGPT) thats the ones i notice it on most and my family have similar issues with our home broadband, it also happens on my mobile data too (also with Three) the house phone also disconnects whenever the IP address updates although this did stop for a month or so not long ago but its now doing it again. The router from Three is in IP Passthrough mode with the APN as 3internet and it set to IPv4 and the router im using is an ASUS ROG can’t remember the model but anyway im not sure thats relevant really as the issue is present when im on mobile data, its like there’s a CGNAT in place but 3internet doesn’t have one does it? The only fix I’ve found was today, with a little experimenting I found that if I enable Cloudflare Warp VPN it stops the issues altogether, now id rather not if I don’t have to set up a VPN for everyone so I thought id ask, is anyone else having the same issue or know how to fix it because its so frustrating especially when your shopping or in my case trying to bank with Virgin Money, because you can end up in a endless loop other banks seem to be fine. Same with the Ocado app and Morrisons and the house phone is probably the most frustrating of all its an IP phone, it requires restarting the whole set up just to get it working only for it to stop working after a couple of days.

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