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on 16-02-2025 09:59 PM
Hi all,
- 3 months service with 5G speeds around 400-600Mbps
- 2 weeks ago, almost complete drop to 4G with downloads of 10Mbps
- support claims there was a problem with the nearby mast, was being fixed in a few days.
- 1.5 weeks later network checker shows no issues anymore for my postcode but my signal is still 4G
I’m this close to cancelling my service and ask for a full refund. Any advice?
on 21-02-2025 09:39 AM
Customer service have confirmed it’s an issue with the service