- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 10-01-2024 05:46 PM
Hi can't get my smart plug to connect to the 5g home hub. It finds it and connects but not properly and phone drops off internet
on 10-02-2024 12:32 PM
Hey @Simon0648,
Welcome to the Community.
Ah, that's a pain, sorry to hear that. There are a few suggestions on the following thread which may help resolve the issues you're experiencing FYI : IPv6 Prevented VPN Connection
Let me know if this makes a difference and if not, I'll investigate further.
Thanks,
Kate
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.