Still no 5G with NR5103

[MJW-GTR]

My router has updated to the .12 firmware but still not getting 5G, only 4G

This both the same at my house and my dad's except he gets 4G+.

Any suggestions?

[lovell100]

Same as mine, you have a dody one.  You will keep getting fobbed off on the phone with "mast issues", BS like "your mast only accepts 5G connections from phones not routers" (?!)

JonathanB on here helped me to eventually get mine replaced and it is now working fine.

On the dodgy device my stats were RSRP-150, RSRQ 48, SINR 40.  These seem to be endemic of the dodgy devices as I am not the only person with this issue who has these connections stats.

Now they are RSRP -82, RSRQ -6, SINR 22 FYI.

[JonathanB]

Hi @KHow,

I'll send you a private message to refer you on for further help with this.

JonathanB

[KHow]

[KHow]

Thanks for replying I posted the screenshot above which is what I could find

[ibbyk]

I'm also having the very same issue. I've tried the band select suggestion to no avail. I've been using a Huawei H112-370 5G with speeds averaging around 300mbps down and 4-6mbps up (I'm within 1M from my mast, it's visible from my window). As soon as I switched to the NR5103E, it's dropped down to 60mbps down and constantly flicking between green 4G and blue 5G.

RSRP -101, RSRQ -6, SINR 6

[crypt0ninja]

Hi @ibbyk,

I guess those RSRP, RSRQ and SINR values you posted are related to the 4G connection and not 5G?

Can you post the RSRP-NSA, RSRQ-NSA and SINR-NSA figures?

Thanks

[ibbyk]

Hi @crypt0ninja,

Thanks for your reply! I've put the details below:

Using my Huawei H112-370

https://ibb.co/vxm582x

https://ibb.co/zSmP9D1

Using my NR5103E:

https://ibb.co/DpMJKbj

https://ibb.co/GWjfg6C

When it has selected the 4G LTE/LTE-A, I have internet but as soon as it connects to NR5G-NSA I no longer get internet connection.

[MJW-GTR]

New router received, still only 4G

[MJW-GTR]

Gotta love those 5G speeds..

 

[Booey]

Hi having the same issue.

Router arrived with B12 firmware. Tried the b1 b3 and n78 settings to no avail. It stays on 4g only whatever settings we choose. 

Iphone has constant 5g

Don't like the sound of being fobbed off so hopefully Johnathan B will be able to help...