ZTE 5G ROUTER SETTINGS

[treveden]

Since receiving my ZTE 5G router I have experienced many problems. The main issue being my Lounge TV wouldn’t run the Netflix app. I rang Three, then Netflix, and finally contacted Samsung, the TV is under warranty. None of the services could offer a resolution. I contacted an engineer who was unable to solve the issue. Following and during the process I searched the internet for possible causes. On finding a Forum post I discovered a possible solution.

In the router settings change the APN setting from 3internet to three.co.uk.

Netflix and all other services are now working!!! 

Now, my question is: have I weakened any security issues by changing the original 3internet setting? When I log in to the router admin via the IP address 192.168.0.1 my windows 11 Edge browser address bar displays NOT SECURE!

[kestrel]

Two years, 3 tech support,  didn't solve my problem!!!! I bought new router, but it just broke. I went back to old ZTE... Go to Network Setting > Broadband > Cellular APN change the APN setting from 3internet to three.co.uk. And that's all!!!! working!!! THANKS : user TREVEDEN

[2121]

hi I would like to change the name of the device

[2121]

My home b Brabant

[PeteG]

Hello there. 

Welcome to the Three Community. 

Sorry, I'm not entirely sure what you mean, could you explain further? 

Pete. 

[treveden]

Hello,

Thank you, a very interesting reply. Today I will take a look again at the Samsung UE50nu7400 DNS settings. I have noticed since changing the router APN, the download speed has reduced. 

Again, thanks for your reply

[PeteG]

Hi there.

The Reply from ajwid01 is spot on, and is the solution I'd recommend for you, treveden. 

Changing the DNS settings on the TV should resolve the issue on the TV without affecting other devices. This allows you to go back to the "3internet" APN which is configured for routers.

Pete.

[ajwid01 · Accepted solution]

Hi,

I was fine for 9x months with my ZTE router.

About 10x days ago: both Samsung TVs in the house suddenly wouldn't run Netflix. Would "buffer" up to a random number (25% for stuff under my profile [both NEW items and resumable play], 0% for my wife).

Netflix had no idea: but a Samsung engineer solved it.

In the TV settings for DNS: they had me change it from "Automatic" to manual config of 8.8.8.8.

After that - all solved!

Absolutely no idea whose fault this is. 

T.

[Lalalong1991]

You just saved my sanity! Thank you so much for this it worked a treat 

[JonathanB]

Always good to see older posts like this helping solve issues. Thanks for sharing this @ajwid01 looks like it's still really helpful info! 🙂