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on 04-02-2024 09:29 PM
Hi all is anyone else still experiencing very poor wireless broad band in Northampton I have been having this issue for over 2 weeks and have been in contact with help desk and virtual assistant at least 4 times and just keep getting told that their best engineers are on it by people who sounds like they are in India and don't understand English. I have been with 3 mobile and internet for many years and feel very let down by this company and have decided I have no other choice than to leave the network and seek more reliable internet in the future.
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on 04-03-2024 11:48 PM
yes it is still broken, i've had support telling me that i have poor coverage, while in the same chat confirming via router settings that i have excellent signal, so this must be something wrong with the mast/infrastructure. speed test shows normal upload speed all along. they refuse to escalate the issue beyond the robotic scripted answers. sounds like they are trying to hide something maybe as the status checker reports no issues as well! i've resolved it temporarily by getting a Lyca sim card, this might end up being my long-term solution 🙂
on 04-05-2024 03:19 PM
seems to be back to full speed again?
on 04-05-2024 05:12 PM
was for me for about an hour now bad again keeps fluctuating happening for my dad as well in a different part of Northampton
on 04-05-2024 09:01 PM
ah yeah, same here 😫 back to being rubbish again