returning router

[Malcolm]

Have contacted  Three 4 times to return 4G router promised bag or label for return, but nothing received, This has been going on since 9th June. Anyone have any idea how to progress?

[Threepea123]

Hello there,

I’ve messaged Jonathan B, but have not heard back so far. Have you sorted your issue? I am getting quite worried as it shows up on my credit score record as well as missed payments for 4 months now. I just WANT to return my hub!

[JonathanB]

Hi @Threepea123,

Sorry for the delay in getting touch. I was just catching up on your message there, I've sent you a reply now with contact info for a team that can help, and I've let them know to expect you getting in touch.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan