Broadband – Get support for broadband related queries

Wifi issue, Ethernet connected stuff fine but wifi not

I have a broadband hub, it’s for CCTV cameras, a weather station and a Alexa, as well as occasionally a laptop just to pop online. The main CCTV dvr is connected via Ethernet to the router and this has never had a problem. The issue I have is I have ...

Bad connection since moving

Hi my girlfriend recently moved into a new place and ever since the internet has been not only slow but stops and starts with speed tests jumping from 1-3mbps,making it impossible to watch youtube even when on 360p,now she uses three on her phone an...

************@gmail.com

good day, my name is sarka horvatova, I recently collected a pausal sim card from you and I want to access my bill and my account, my number is 07xxxxxxxxx I need help to log in to my bill

Broadband down for second time in a month

For the second time this month 5g broadband has been down for the whole day. I've used my mobile (on the reliable VodaFone network) and all I can find is the ubiquitous answer that "we're upgrading masts". How do I find out how long this is going to ...

New 5G Zyxel Router, no (functional) LAN ports!

One of the problems with being a tech is I hate being led by the nose, but I guess that's what we have to do. So before anyone tries to help, let me assure you that, yes: I have tried different cables (three) and four different ethernet capable devic...

5g home broadband issues

I moved house in August and the cabled internet is quite low speeds so seeing that there is a 5g tower close by and speeds were estimated to be very good in the are I decided to take the 5g home broadband 24month contract thinking any problems would ...

Connecting 5g hub to Sky Q using ethernet cable

Really pleased with my new 5g hub.. It's excellent as a standalone router. However, I'd like to now connect it to my Sky Q box using an ethernet cable so, a couple of questions.. 1) is it just plug and play or do I need to change settings on the Q bo...

Best solution Mifi ran out of data but app says not…

Hi Recently got a Three PAYG sim for use in Mifi device. Got a 10gb plan to test it out - worked well.Now the devices attached to it say the data has run out (not unexpected) but the app and online account say I still have 99mb left and it won’t let ...

Slow Broadband and inconsistent connections

By inconsistent connections I am not talking about connections between the device and the 5G Router. I'm talking about internet connection. I have taken out the sim and put it on my mobile and it's slow, so this rules out hardware problem. Yes, I tri...

4g v 5g

If I buy a 4g Broadband router package and 5g becomes available in my area can i change to 5g without additional costs.I am on the very edge of 5g in my area and know work is in hand to add more coverage but 3 wont sell me the 5g package