Hello, Shell.
Welcome to the Three Community.
This is a customer forum, no one here can access your account or contract. If you need general advise, I'm sure someone should be able to help with that. If it's specific to your account instead, you'd need to speak to the Support Team instead.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
