Get support on your device, including smartphones, tablets, apple watch, unlocking devices, upgrading and more.
Hi,I was required to obtain a proof of purchase and proof of usage by my insurance company and the customer service I have received regarding this has been awful.Initially I opened a case using the 3 Live Chat but then 3 days later I received a notif...
Hello,I'am trying to blacklist my lost iPhone and it's seems impossible. I have tried calling 333 but there is no option where I can speak with an agent, been trying for 1h all the options to get to an agent and there is no such thing. Also can't fin...
Can I use my phone in Tenerife
I lost my phone on 17th July 2023and asked three to blacklist the device. They told me three times over the web chat that they had done it yet they never done it. Then I raised the complaint on 06th august 2023 and finally managed to speak with their...
Hi so basically I have a problem with my three account. I have a account but since the app has updated and I have to re register. When I try to login, somehow the app saying my email address is wrong. Maybe I forgot which email address I use to regis...
Good morning I had a Apple Watch 8 delivered this morning everything has set up fine except the mobile service (cellular) I put a screen shot of what is coming up, it says all fields are not filled but they are anyone have any idea?
I really need proof of usage for my insurance company but over the phone is no help and nothing ever gets sent!! Please help
I wanted to purchase an Apple Watch SE2. Figured I’d go straight to my carrier as it would arrive pre-paired to my number etc. looking at the 3 store and the lead page for the SE proudly states “20% faster than the original SE” so this is the SE2 rig...
I have tried paring my smartwatch with three and it has just hung at setting up service for the last 24 hours.. I can see the order online and it is pending and I try to see more detail and I get an error comes up with the error code as errorUid: ff...
Used the website to upgrade from a Z Fold 3 to a S23 Ultra yesterday. There was no option to "add a smartwatch" while doing so, and trying to add a seperate item wouldn't work because "you already have an order open in the basket". So I finished the ...
