Devices – Get support for device related queries

Cannot connect over 4G using the ZTE MF833U1

I have a spare ZTE MF833U1 so tried it with a Three sim however I could not get it to connect over 4G.I changed the settings from '4G only' to '3G only' and it connected slowly as 'HSPA+' so I manually selected the network and there was a 'Three 4G' ...

Can I use WiFi calling on my MI8 phone?

My Home Hub signal booster is no longer supported and has been disconnected by Three. I can't find anywhere on my MI8 phone that enables calling and texts over the internet. I live in a rural village where I now have no phone signal. How can I get WI...

Galaxy A3 2017 wifi calling

Right - this is driving me insane! I'll keep it as brief as possible.....I get no signal at home (rural area). Three are retiring the Home Signal Box which I have been using successfully up to now. I've got a Samsung Galaxy A3 2017 which by all accou...

Network child lock

How do I get the child lock stuff off my search so I don’t get blocked from websites like Anne summers n stuff?

Samsung s22 have ported over my number but text meassages are still showing sim number when received

S22 ported number from Vodafone to three and all is good. But when I send text messages it shows from the original number not my ported number. How do I change this so it uses the ported number

Has anybody had trouble upgrades being delivered by DPD?

Hi, I did an upgrade of my phone online and was given a delivery date. I was also told I would receive a text and an email from DPD in the morning on the day of delivery and provide me with a time slot for delivery. It's reached 2pm on the day of d...

How many devices can I attach via Ethernet to 5G Hub

I’m interested in getting a 5G Hub for my home, as a backup for my Virgin Media broadband. The technical information on the 3 website for the 5G Hub is extremely limited. It says that the “Maximum number of connected devices” is 32. Is this the total...

three pay as you go phones

do three still sell pay as you go phones on there shop?

Hello Moto!

Motorola makes very durable and cost effective phones. Phones sold for £1000+ by other brands are put to shame by Moto but I wonder why Three does not sell Moto. I have just ordered another one for myself from Currys.

Best solution Blacklisting a phone

My handset was stolen I reported to Police and wrote an email to Three with proof of purchase. They replied it is being looked in to by the relevant team. This morning I went on chat and the advisor said he has processed the blacklisting. It has been...