Reset profile

[frondina]

I need to reset my profile 

[Geluk]

Call Cust. Service on 333, or make adjustments via the 3 APP.

[frondina]

Can someone please help me

[JonathanB]

Hi @frondina,

We'll do our best to help but it's not clear what you mean by reset your profile? Can you explain in a bit more detail? For example, are you having difficulties registering or re-registering for My3?

Thanks,
Jonathan

[Chil]

Good day, I’m trying to make edits to my three profile which are basically name Input and date of birth input as it’s vacant on my profile. I sent a mail on Friday 28th Nov with my drivers license and passport to the Glasgow office to support my request but I haven’t gotten any feedback. How do I get it sorted out? 

[PeteG]

Hello there. 

You might need to contact the support team for an update on the status of the request. If you're a Pay As You Go user, you might need to get the account registered. 

Pete.