Trade in

[Troz23]

Hi I traded my phone in to Ingram micro and still no payout yet just an email to say it would be processed on 30th Jan, seen lots of bad reviews I’m hoping I don’t get scammed as that seems to be what’s happening.

[JonathanB]

Hi @Troz23,

Sorry to hear that there's been a delay with your Trade In payment. Just to confirm, did you receive an email from the Trade In team to say your phone was received, and that the payment was due to be sent on the 30th Jan?

Thanks,
Jonathan