Introducing Go Roam Around the World Extra

[JonathanB]

Hi everyone,

Great news! We’ve added 92 new destinations to Go Roam – with over 160 in total - from beautiful Thailand to vibrant Mexico. 

And with Go Roam Around the World Extra, you can explore while accessing your plan’s data, minutes, and texts with our inclusive daily roaming passes.*

No inclusive passes? No problem. When visiting a Go Roam Around the World Extra destination, you can unlock your plan’s data, minutes, and texts for £7 for 24hrs* or buy a 3, 7, or 14 day Go Roam Around the World Extra Pass before you travel for even better savings. You can check the rates for any roaming destination before you travel on our Roaming Support page. And if it’s time to renew your plan, why not take advantage of our Value and Complete plans which are bundled with up to 56 days of inclusive Roaming passes, as well as other perks such as Paramount+, extended warranty, free screen repairs and more!

We hope that adding more destinations than ever before to Go Roam is a welcome change. Please let us know in your replies what you think of this new expansion to our Go Roam services, and where you’ll be off to this summer? Read more on the Three blog.

*Fair usage policy applies.

Available on all Pay Monthly plans for customers who have joined, or renewed after 1 October 2021 (no other plans, including Pay As You Go or Pay Monthly plans entered into before 1 October 2021, will be impacted by these changes and will continue to be charged at current standard roaming rates)

[JennyG]

I thought when I bought a Go Roam Around the World Extra Pack (6GB for 30 days) it’d be more than enough for the 1 day I’d be in Tokyo.  I turned my 3 SIM on when we docked in Tokyo and an hour later when I wanted to use it, it didn’t work.  After digging around in my phone to check that I had all the settings right, I looked at My 3 Account thinking that i might need to activate something there.  I was astounded to find that all the credit in my account had been used from the moment I turned the SIM on!  I’d seen the info about buying passes etc but I really didn’t think it applied when I’d bought this Extra pack.  Duh!!! 
I have a month long cruise to Antarctica coming up in a couple of weeks’s time and the ship will be calling in at ports in Argentina & Chile so I’d really appreciate any advice on what pack I should be buying to cover the time on land.  The ship will have internet available for while we’re at sea.  Many thanks, Jenny

[Gear_up]

Is Go Roam Around the World Extra active on my number?

[PeteG]

Hello.

That isn't something that can be checked by anyone here. It would be best to check your contract against the information within our Roaming Support page. Alternatively, you can check in with the Support Team on chat or by calling. 

Pete. 

[BabsM]

I’m currently in New York, I can’t use my phone anywhere that doesn’t have Wi-Fi - what kind of Go Roam do I need for USA? And how do I get it? I joined Three in about 2003

[JadeF]

Hey @BabsM 

Welcome to the Three Community Page.

The USA is one of our Go Roam around the world destinations and you can find more information on what applies to yourself here.

Also please ensure that roaming is active on your account and you have updated your spend limit to allow for the daily charge. 

Hope this helps!

Jade

[mir_3]

Hello 3 Team!

Can you kindly advise if i will be able to use phone and data as usual and wont' incur additional costs if i have the Daily Go Roam Pass - EU & ATW and i will be travelling to Japan?

Many thanks,

Manuel

[JonathanB]

Hi Manuel,

That sounds awesome, hope you enjoy your trip to Japan!

Japan is a Go Roam Around the World Extra destination. This does mean that Go Roam EU, and Go Roam Around The World passes won't work there.

As long as you've renewed your plan since October 2021 then you can pay the £7 daily roaming charge, or use inclusive Go Roam passes if these were supplied with your plan at the time you joined or renewed. You can also purchase a bundle of passes for Go Roam Around The World Extra destinations.

Alternatively, if you've renewed on a Complete plan since 22 June 2025 you'll have inclusive Go Roam without the need to pay for passes. Our Roaming Destination Checker can give more info on all your options.

Thanks,
Jonathan

[Anonymous]

Been given some very confusing advice by online CS. I have Advanced Plan Pre Oct 21 with Calls and data in Europe & various destinations around the world which have used for many years without issue. 
I am travelling to an Extra destination and your customer service has told me that I will have £7 a day added to my bill automatically to use calls and data and no further action is required from myself. 
is this correct? 

[wheatabex84]

Hi, I’ve just had a very confusing online chat with about these passes and really would like some better clarity before I purchase.

If travelling to Australia for almost a month but visiting Thailand for a few days on the way home - I thought a 14 day Go Roam pass would cover the first part of the trip (to use my allowances), and then a Go Roam Extra pass would cover the end of the trip (as both destinations are listed).  I was told no - I had to purchase a pass for each - so I’d have to buy 2 x Go Roam 14 days and then an Extra pass for 5 days.  Doesn’t seem to make sense to buy a new pass for each country as you don’t have the freedom to roam country to country, so surely it would be advertised as such??!
I referred to the info on the website about the countries listed but he sent me links to a data passport instead. 

I don’t feel confident in buying any of them at the moment!  Would a travel sim be better (and if so do I have to change my phone number to have that)?

thanks!