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Introducing Go Roam Around the World Extra

JonathanB
Community Moderator
Community Moderator

Hi everyone,

Great news! We’ve added 92 new destinations to Go Roam – with over 160 in total - from beautiful Thailand to vibrant Mexico. 

And with Go Roam Around the World Extra, you can explore while accessing your plan’s data, minutes, and texts with our inclusive daily roaming passes.*

No inclusive passes? No problem. When visiting a Go Roam Around the World Extra destination, you can unlock your plan’s data, minutes, and texts for £7 for 24hrs* or buy a 3, 7, or 14 day Go Roam Around the World Extra Pass before you travel for even better savings. You can check the rates for any roaming destination before you travel on our Roaming Support page. And if it’s time to renew your plan, why not take advantage of our Value and Complete plans which are bundled with up to 56 days of inclusive Roaming passes, as well as other perks such as Paramount+, extended warranty, free screen repairs and more!

We hope that adding more destinations than ever before to Go Roam is a welcome change. Please let us know in your replies what you think of this new expansion to our Go Roam services, and where you’ll be off to this summer? Read more on the Three blog.

*Fair usage policy applies.

Available on all Pay Monthly plans for customers who have joined, or renewed after 1 October 2021 (no other plans, including Pay As You Go or Pay Monthly plans entered into before 1 October 2021, will be impacted by these changes and will continue to be charged at current standard roaming rates)

51 REPLIES 51
JonathanB
Community Moderator
Community Moderator

Hi @leemeluk,

I'm sorry for any confusion about our Roaming offers, we appreciate this can be a complex subject. Go Roam Around The World Extra is a Pay Monthly offer, and we've taken steps to make this clear on this article and any relevant pages on the Three website.

Neither Japan or Thailand have ever been covered for PAYG Go Roam, but if you have a look on our Roaming Support page, you can check all the relevant rates for any destination.

We're also dedicated to providing support for any customers with vulnerabilities or accessibility needs. If you'd like further support, please contact our Customer Wellness Team by your preferred method using their contact options listed here.

Thanks,
Jonathan

leemeluk
Regular

Can I ask why it's Pay Monthly only?