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Apply to unlock the UK allowance

Lai-YingChan
Fledgling

I’m writing to apply a charge of £2 to unlock the UK allowance. Thanks 

2 REPLIES 2
Geluk
Key player

What??

Makes no sense.

Call Cust Services on 333.

JonathanB
Community Moderator
Community Moderator

Hi @Lai-YingChan,

If we're talking about Go Roam in Europe, then this should be automatic whenever you first make an outgoing call, text, or use data each day. You don't need to apply the charge, the billing system detects this automatically.

Hope this helps.
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.