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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by • Community Moderator
  • 8234 Views
  • 14 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by • Community Moderator
  • 3702 Views
  • 2 replies
  • 3 likes

Roaming not working

Have bought the Go Roam pass as i’m in Tenerife, it says i have 4G but nothing will work and i cannot use my data, roaming is switched on, i’ve turned off automatic network selection and tried restarting my phone 

katie1 by • Fledgling
  • 372 Views
  • 2 replies
  • 0 likes

Data roaming- Croatia

Hi I am travelling to Croatia for a week- and I wonder what will be the cheapest data roaming option I could choose? 

No internet on mobile data

As of yesterday I am able to use Internet on mobile data when I am not on the WiFi. I can still make calls but no internet at all.

Luna22 by • Fledgling
  • 258 Views
  • 1 replies
  • 0 likes

Network Access

anyone losing access to network? Mod note, post title edited for clarity on the subject

SandraB by • Fledgling
  • 242 Views
  • 1 replies
  • 0 likes

5G SA ( standalone )

Hi,Anyone seem 5G SA ( Standalone ) on Three…Is showing on EE. Vodafone & 02 since iOS 18 ( but not Three )Thanks

5G Masts Telford Area Only

Three 5G masts has completed in Telford belowRandley, Telford TF3 2NPHalesfield 16, Telford TF7 4QSPrincess Royal Hospital, Telford TF1 6TFBagley Drive, Wellington, Telford, TF1 3NPThree 5G Masts has installed 5G antenna panels but not active yet (no...

Unable to access old voicemails

Now that Three no longer has the option of re-listening to a voicemail, does anyone know of any alternative voicemail apps that I can use.  I wasn't aware that they had removed the option to listen again, so have lost someone's contact details as a r...

Sandiev by • Fledgling
  • 334 Views
  • 1 replies
  • 0 likes
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