Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hello, I transferred my mobile number onto a Three eSIM tarrif using a PAC code on 18 July (my previous contract was with O2). However, but my phone is still receiving signal from O2 and it appears that the O2 contract is still active despite my num...
I have been unable to receive calls since yesterday. Today I thought the issue had been fixed but after receiving a call it cut off after a couple of minutes and now when someone tries to call me it’s saying call failed again. Last month we had an o...
When I’m on call it keeps hanging up after a couple of minutes,phone back it happens again. Is this happening to anyone else?
When will it be back on
I need to keep an old 3 number, how do I transfer this to a sim I’ve purchased that has a new 3 number.
How can I not find adult filters tried everything and nothing works and.which is user name and password when trying to connect to 5g hub
Just upgrade to iPhone 16 pro and eSIM at the weekend After about a week of fine service I now have no service at all how can I fix this?
For the last 3 days, I've had no internet connection and no mobile data. I use both Three mobile and mobile broadband. I checked the network status and it just says that they're working on a fix in my area, but no updates. I've always had good custom...
Hello,Any help with navigating data for an upcoming U.S.A. holiday please! I’ve ruled out a ESIM, I really can’t follow the instructions. I’m away for 18 nights and the Three data add on to my account would cost me nearly £100, which seems very high ...
Poor connection during all landline calls. Person at receiving end of my phone call (multiple places - doctors surgery, hospital departments etc) states that my call is breaking up, they cannot hear me etc. It is extremely frustrating and happens eve...
| Subject | Author |
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| Subject | Author | Posted |
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| Thursday | ||
| 4 weeks ago | ||
| 27-11-2025 05:28 PM | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM |
