Are Three fixing problems

[Ian_M]

According to Ofcom there's no problem but there is 

 

 

[sc1999]

It may take a while for the images to load so where did get the info from.

[Ian_M]

Info was taken in the SE18 6AB area of London 

[doc1964]

I had issues this morning as well, detector down stayed no problems but home broadband was not working. Reboot the router and it has come back but is a bit slower than usual.

[sc1999]

Have you checked 3's network status checker?

[doc1964]

Hi there, i did and it shows same message that it has for ages, they are working on other masts in the area so service may be affected. As i mentioned though, this message never seems to get updated not does it give expected date of completion. Today is the first time i have had no service from the router at all but on rebooting it seems to be getting there. Thank you.

[sc1999]

The only other option is to chat with the social media team as they can access engineers.  Why does my predictive text offer me all words from chat?

[Ian_M]

I don't if it's just me but if I was running a company like Three I'd be checking Three community then I would talk to to engineers to get a status update I wouldn't wait till a customer asked me 

[sc1999]

I doubt they have the staff numbers to be that proactive.

[Ian_M]

That's true otherwise if they read Trustpilot reviews they'd be crying to much to do anything about it anyway 😂