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Thursday - last edited Friday
Hi everyone,
UPDATE: Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. Our monitoring has picked up an issue with calls connected via WiFI which we are investigating urgently.
Today, we also expect to see an additional impact on our service due to Storm Éowyn in some areas. We have already deployed extra engineering resources and planning for these areas, so we can bring sites that are impacted back online as soon as it is safe to do so.
A normal volume of 999 calls were connected yesterday and our monitoring confirms the service is working fully this morning. We continue to investigate the small number of reports that we received about 999 call failures. We apologise sincerely for the inconvenience caused by the issues on our voice network.
Due to these issues, our phone and chat lines are and will continue to be incredibly busy, so we're aware there may also be issues getting through to the teams at the moment. Please bear with us as we work through this.
Thanks,
Danni
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Thursday
Unable to make or receive calls. Anyone else having issues?
Thursday
Not receiving or making calls in Scotland - any news ?
Thursday
my phone is still down in Cheshire
Thursday
Anyone else having problems calling and receiving calls I'm in Bathgate Scotland
Thursday
Please what's going on I can't work with out making calls
Thursday
No calls in Wigan
Thursday
Is three down for.making calls at the moment as im having issues
Thursday
How long is this going to go on for!!
Thursday
Absolutely shocking Service
No outgoing or incoming calls for 8 hours
Second time in 12 months
thank god my sim contract is nearly done
Nor providing a service is breach of contract
So I will be cancelling it asap
I need a reliable network
Thursday
Outage covering Bedfordshire as well