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on 05-11-2025 05:55 AM
I dont own a credit card and cannot turn off the adult content block
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a month ago
Hi there @Confirmme,
The advice already given in this thread is very helpful. Please have a chat with Customer Services if you'd like some support with removing the adult content filter.
If you choose to visit a store instead, please ensure you bring one of the following forms of ID:
Our store locator will let you know where your nearest branch is.
Thanks,
Michael
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a month ago
Hi there @Confirmme,
The advice already given in this thread is very helpful. Please have a chat with Customer Services if you'd like some support with removing the adult content filter.
If you choose to visit a store instead, please ensure you bring one of the following forms of ID:
Our store locator will let you know where your nearest branch is.
Thanks,
Michael
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 05-11-2025 08:36 AM
Or you can ask customer service to perform a soft credit search to confirm your age etc and get the adult content restriction removed. This can be done immediately and will have absolutely no impact on your credit score.
on 05-11-2025 07:48 AM
You'll need to visit a 3 store, with some sort of photo id.