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Cancellation period

AJS16
Fledgling

I've been with 3 for many years. My previous contract had expired and on 8th December I took out another contract with 3 which initially appeared to be a good deal. However after reading the small print I was unhappy with the roaming charges and decided to leave 3 and take my existing number to a new provider.

I informed Three of my intention to leave on either the 10th or 11th December and requested the PAC code. I entered the PAC on 16th December and started process of moving to O2. 

Unfortunately there has been a delay in completing the process of transferring to O2. I am worried Three will charge me a hefty sum if the cancellation period expires for the contract I took out with them. Please could you tell me, from the information given when my free cancellation period expires. Thanks very much

 

2 REPLIES 2
Geluk
Key player
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AJS16
Fledgling

Thank you for getting back to me so promptly. I'll have to contact 3 again ...