Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Data not working roaming in Panama

I recharge 20Euro pack 15days validity unlimited data but it's not working in roaming I don't know why can u give advice please

Voicemail link on phone app not working

Anyone else unable to access voicemail from the phone app on iPhone? When I click the ‘spool’ icon on the phone app I get a message, “Cannot contact to Voicemail. Call your service provider assistance”. I’ve tried Three Chat but haven’t got anywher...

Voicemail access issue

I’ve just gone from payg on Three to sim only contract using the self same iPhone 12 retaining my original number but with a new SIM card.路‍The problem is that I can only access voicemail by dialling 123. I’ve set up my voicemail at network end in th...

No reception after returning from abroad

Hi,I have returned from Spain and now have no reception on my mobile. I can connect with wifi but have no mobile data. 3 have sent me a new sim card but it is not working, I have also tried it in another phone.I have a 'not registered on network' mes...

How do I access my voicemail from another phone, when the other phone is on Three?

I have 2 sims, one is my normal pay monthly with a jillion free minutes, data etc.The other sim is a Three PAYG sim with like £2 credit that I use for incoming calls.When I get a voicemail on my PAYG sim, I want to check it with my pay monthly one be...

Network Issues

I been using three network for more than 2 years, and I’m facing networkissues since last month and i wad calling them they just connect it with others, and don’t know what they exactly doing. really disappointed

Roaming charges in The Isle of Man

With the latest 3 update i am now being charged whilst roaming in the Isle of Man - Its still stared as a Free roaming destination.Trying to get through on Chat takes ages, and they assure me i won't be charged.But i can see Roaming charge 1.67 + vat...

Don't rely on Three "go roam" services abroad - data allowances/caps incorrectly applied/notified

I've just returned from 10 days in Europe.A few days in to my trip, despite (to the best of my knowledge) having used nowhere near the 12GB "fair use" allowance, I got two texts in rapid succession, one advising that I'd used up 80% and then one sayi...

Incorrect roaming data limit texts

I notice several other posts in here complaining about this issue and that the replies mentioned the underlying issue had been solved last week.I got a text yesterday about having used up 80% of my monthly 12GB fair use data limit today. For referenc...

Voicemail

Hi,I would like to reactivate my voicemail. I called and had it deactivated last year but now I would like to get it working again. I called into three to get help with this but it still isn’t working. Any ideas how to get this working again?