Cannot receive calls

[Ssg17]

I joined 3 a couple of weeks ago and ported over my previous number, this has gone live today but i cannot receive calls.   I can call out, email, text etc but no one can contact me by phone.    I am a carer for my elderly parent and this is very worrying as i am now not contactable.   I have switched phone off, on, airplane mode off/on etc etc.

Come on 3, this is unacceptable. 

[Geluk]

Call customer service on 333.

[toniutsa]

And don’t stop calling, and disturbing them, because we have the same problem and they say all the time, they are fixing it, but nothing happening still… 

[JohnD]

Hey @Ssg17 

I'm really sorry to hear that it's taking so long for your number to transfer over. In case this still isn't resolved I'll send you a PM to get you in touch with some colleagues that can help.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
John

[Sarastagg]

Did this get resolved. 

[toniutsa]

I want to know too but…