Porting number gone wrong
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on โ06-20-2023 10:55 AM
Hello, porting my number hasn't completed correctly and so I am unable to receive phone calls on the new phone with the new SIM (the person calling gets told the number isn't recognised/registered). Can make calls and texts to other numbers using both the new phone with the new SIM and the old phone with the old SIM - they both are received under the same contact name. Haven't received a text to say the number was ported either. Was supposed to be ported a few days ago now.
Basically am not receiving calls or texts properly after the number was supposed to be ported over.
Any fix for this at all please? Thank you
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on โ06-23-2023 01:08 PM
Hi, @FatTony .
Did you fix your problem?