Network

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Go Roam in Turkey

I've got a pay monthly plan that started after 2021 but can't find out if I have roaming passes available with my plan. Does anyone know how I can check this?

Best solution eSIM Quick Transfer

eSIM Quick Transfer is a Bluetooth transfer of the eSIM between adjacent iPhones, is almost instantaneous and requires no intervention from the carrier (i.e. Three).I have 2 iPhones and I want to be able to use either one (NOT simultaneously). Quick ...

Mobile wifi been completely crap

my mobile wifi has been crap for the last 4 weeks or maybe longer, ive always had bad signal, but never really affected anything.only until the last 4 weeks i can sometimes get mbps but its super unstable. even with the internal antenna. so previousl...

Phone number

I have just changed my contract with three but my number has not stayed the same despite not leaving three network, how do I resolve this?

I paid £15 for 75GB and VAT too since 09/09/2024 but never received the Data

Lebanon Data Pack

Hello, I live in lebanon, and I have a 3 UK sim card and I would like to buy a data pack, but heard somethings about it not working in lebanon etc etc and some other things related to "roaming", and I dont really understand whats that, can anyone ple...

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

Calling Estonia

Today I tried to call a business contact in Estonia, only to be told by Three "to hold, as my call was chargeable and I had reached my monthly limit.. (News to me that there was a limit set!).. So I went into my Account and changed it to 'unlmited', ...

Can’t make calls in Netherlands

I just installed my Three SIM card today when I arrived in Netherlands. So far I have tried several phone numbers including my hotel but none go through. Data seems to be working fine.

Home Broadband

My home broadband in Liverpool L14 area it very poor, it will not stay on it’s on and off all the time. The quality of signal and strength is very poor and frustrating.