A few days ago my phone stopped working I thought it was a network issue but three reported everything is working. I suspected something was not right and moments later I was out 12.92 I informed the bank and three.
this network provider was so useless they told me there is nothing they can do as I have requested a PAC code ! They advised I get a new contract and pay the bill for my previous contract. A few days later I was out £18500 since the hackers had my phone and using two step authentication they took £18,500 this has had a significant toll on my mental health I am feeling sick !
what what threes response they can’t do anything as the number has been ported out. My question is this network made it easy for the scammers to hack me then they did for me to change my postcode !!
this network is the reason why I am out £18500 from my pocket ! If they terminated my number immediately or contacted the next network the number is being ported out to the scammers would not have been able to get two step authentication.
Lastly, when I asked what safety can they put in place now they said sorry the number isint yours anymore!! What a joke of a network.
I spoke to these people
first ANAND THEN MOHAMMAD THEN ANJ AND FINALLY ANOTHER PERSON can you imagine 4 people I contacted regarding this and still the hackers have my number and continue to attempt withdrawal from my bank.
off course three would deny all this but I have screenshot evidence I contacted them numerous times through the online chat service and through my wife’s phone in the end I’m out £18500 which they would say is not their responsibility it’s the banks responsibility and the banks are saying the network let you down as it was to easy to PORT OUT !
I wish the media could see how much pain this network has caused me.
