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on 08-28-2022 02:05 AM
Hi
I've had a contract with Three for a few years. I am wondering if I can stop my contract but not lose my number and my account and then restart paying at a later date?
Thanks
on 08-28-2022 06:35 PM
Hello, Chavifrankel.
Welcome to the Three Community.
Generally stopping the contract would result in the number being cancelled. You can change the account into a Pay As You Go account. This would keep the number active without having to worry about a monthly bill.
All you would need to do is to use at least 1 chargeable service, such as sending a text or making a call at least once every 180 days in order to make sure the number remains active and isn't lost.
Pete.
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