cancel
Showing results for 
Search instead for 
Did you mean: 

Holding on to my number with no contract

Chavifrankel
Fledgling

Hi 

I've had a contract with Three for a few years. I am wondering if I can stop my contract but not lose my number and my account and then restart paying at a later date?

Thanks 

 

 

 

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello, Chavifrankel.

Welcome to the Three Community. 

Generally stopping the contract would result in the number being cancelled. You can change the account into a Pay As You Go account. This would keep the number active without having to worry about a monthly bill. 

All you would need to do is to use at least 1 chargeable service, such as sending a text or making a call at least once every 180 days in order to make sure the number remains active and isn't lost. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.