Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 39926 Views
  • 26 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 14156 Views
  • 2 replies
  • 5 likes

No Internet n Dorking

I seem to be able to text and call but not able to use whatsapp or use amazon prime or u tube.  Everyone else in Dorking that I work with who are with a different provider seem to be ok.  Can Three update their network status so that we don't have to...

ozzie1 by Fledgling
  • 197 Views
  • 1 replies
  • 0 likes

Internet not working in surrey

No internet working in surrey since 11pm last night- have tried two different Three phones. Online chat useless, had me delete all my network settings to then tell me that theyre aware of an issue and its being fixed, but no timeline on when!

Hsurrey by Fledgling
  • 191 Views
  • 1 replies
  • 0 likes

No internet

No Internet anywhere today from Surrey to London city.

Netwprk coverage

Hi my 5g and 4g network coverage both down since 22:20 last night still not up in GU12 area what awful service I want compensation for the amount of time its down as I require my phone to work nights!! I have reset done aeroplane mode everything not...

JS80 by Fledgling
  • 317 Views
  • 2 replies
  • 0 likes

GU51 ***

No Internet in GU51 *** at all and always been terrible 

Van by Fledgling
  • 198 Views
  • 1 replies
  • 0 likes

waste of money

Been on three for years now theres some areas where it doesnt have a signal and everytime internet crashes phone calls always doeant have good reception then if you wanna cancel the contract they want to get paid £400 for the s**t service and custome...

themad by Fledgling
  • 209 Views
  • 1 replies
  • 0 likes

Network issues

Seems 3 don't have network in Basildon right now

Mondeo54 by Fledgling
  • 193 Views
  • 1 replies
  • 0 likes

WiFi calling working intermittently

I am facing a vey strange issue and i was wondering if anyone has a solution as the 3 support team are suggesting the same thing that obviously doesnt resolve the problem but just postpones it (restart your device). I have an iphone 17 Air with wifi ...

fotistso by Fledgling
  • 743 Views
  • 5 replies
  • 0 likes