I am not receiving calls from UK 0800 numbers while on Roaming
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on โ06-06-2024 12:17 AM
I am currently in Spain and roaming works fine in general. I can receive and make calls and texts within Spain and from and to the UK. However, I was expecting an important call today from a 0800 number and they emailed me telling me that I was not picking it up. No missed call or voicemail was registered.
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on โ07-06-2024 02:01 PM
Hey @Tunjis,
Hmm, that is odd. You should be able to receive calls and texts from any number while roaming. It's also unusual that you wouldn't get a missed call notification.
We can check out the account if you have a chat with our Customer Service team.
Thanks,
Kate
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on โ06-06-2024 07:13 AM
They could have called you by any phone or mobile by adding #31# before your number to hide caller ID

