Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi, I have had no network coverage as of today 28/09 in Oakham, UK. Everything was going smoothly until about 9am where I suddenly had no WiFi nor data. I spent 2 hrs in the afternoon trying to fix it myself and even wasted £5 on an hour of EE (to wh...
I have problem with receiving making calls also with voice mail. My mobile phone is 4G so could you please tell me for what reason three stoped receiving making calls?, only can receive and making calls only on WhatsApp and messenger
Anyone in Hull having trouble making/ receiving calls this week. Good job at wasn't last week I needed and ambulance. Will we get a refund?
Hi I haven’t been able to make calls out today, even though I’ve got unlimited and bill is up to date. Any ideas please
I am abroad and don't need my phone(make or recieve calls, etc), so I don't enable roaming. I don't want to pay extra for that. But sometimes people leave voice messages for me. Can I listen to them on the app (official three app) via internet, I hav...
I came back from Greece last weekend and I can’t dial out on my phone even though it has 4g and bars. This happened a couple of years ago when I returned from America. I couldn’t dial out for months then and 3 were useless. Not sure how it fixed itse...
I bought a two pack of monthly sim cards that are already paid for. The first one worked but the second one doesn't. It keeps saying "you may be out of data from free" and I had to manually imput the new number in the three app which still does not w...
I am unable to make or recieve normal mobile calls. Nothing happens when I dial any number from voicemail to another person, nothing is working. I can see that I have 4G connection but it does not mean anything. I have switched my phone on and off, g...
I need to reply to a 4 digit number (NHS) but my phone isn't sending the message. Text message to normal mobile numbers is working fine I need urgent help with this please
I’m going to turkey tomorrow and I have a advanced plan on pay monthly unlimited minutes and texts 100gb data with data passport's am I still eligible to use my phone as I would back in uk without incurring any extra charges ? Thanks
| Subject | Author |
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| Subject | Author | Posted |
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| Thursday | ||
| 3 weeks ago | ||
| 27-11-2025 05:28 PM | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM |
