- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 07-08-2023 10:08 AM - last edited on 07-08-2023 06:43 PM by PeteG
on 07-08-2023 06:53 PM
Hi, Ahmed.
Ah, that's not so good. If you've ordered a new SIM on your own account instead of your daughters, your SIM would have been disconnected. There's no way for the team to reconnect the SIM after that happens. Your number will be available on the replacement SIM card when it comes.
Alternatively, you can pop into a local Three store with photo ID and request a replacement SIM card from there if you'd rather not wait for the delivery. You can also request a replacement SIM for your daughter while you're there too.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.